شرکت تلفن ثابت سوئیس کام

9-5-2016 4-18-06 PM

“During the last months, our quality has improved signifi-cantly, which shows in customer surveys. QPR Processand QPR ScoreCard made us understand better and more aware of the entity and thus lead us towards the right decisions.”

Nicole Strausak
Head of Processes, Planning & Analy-sis, Customer Care, Swisscom Fixnet

cloud-download-24Swisscomfixnet-Successstory